退款政策
- 客戶於分娩時出現緊急情況而未能抽取臍血,服務協議將會終止。
- 孕婦因緊急情況轉往醫院管理局核下醫院生產而未能抽取臍血樣本,服務協議將會終止
- 抽取的臍血少於30毫升及╱或臍血樣本採集的幹細胞數量不足2 x 108 (不足夠Cryolife建議的適合臍血移植的最低要求),客戶可考慮終止服務協議
- 臍血樣本被污染(不包括艾滋病病毒(HIV)),客戶可考慮終止服務協議。
- 然而,母血及╱或臍血樣本的化驗對艾滋病病毒(HIV)呈陽性反應,服務協議必須終止,不作任何退款。
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